Return & Refund Policy

We want you to love your purchase. If something is not right, our Return & Refund Policy is here to help.

Return Window

You may request a return within 7 days of receiving your order, provided the item meets the conditions below.

Conditions for Return

• The product must be unused, unopened and in its original packaging.
• For fragrances, the seal must be intact — opened or used perfumes cannot be returned for hygiene reasons.
• Proof of purchase (order number) is required.

Damaged or Wrong Items

If you receive a damaged, defective or incorrect product, please contact us within 48 hours of delivery with a photo, and we will arrange a replacement or refund at no extra cost.

How to Request a Return

• Contact us at shopsarkar@gmail.com or +92 331 5146546 with your order number and reason.
• Our team will guide you through the next steps.

Refunds

Once your return is received and approved, your refund will be processed. For Cash on Delivery orders, refunds are made via EasyPaisa, JazzCash or bank transfer to your provided account.

Exchanges

Prefer a different product? We are happy to arrange an exchange, subject to availability.